Legal information
Privacy Policy
Effective date: January 1, 2025
1. Scope
This policy explains how Sylvanta handles information when you visit our website, contact our team, browse courses, or use browser features such as Fallows and Cart.
2. Information you provide
If you contact us, we may receive your name, email address, phone number, and message. We use this information to respond to your enquiry, provide support, and maintain business correspondence.
3. Browser storage
The website may store a theme preference, cookie-consent choice, followed course IDs, and cart quantities in your browser’s localStorage. These values are not sent to Sylvanta by the static pages and can be removed through your browser settings.
4. Use and sharing
We use submitted information only for the purpose for which it was provided, service administration, security, and legal compliance. We do not sell personal information or use course interests to make advertising decisions.
5. Retention and security
We retain correspondence only as long as reasonably necessary for support, records, dispute resolution, or legal obligations. We use reasonable administrative and technical safeguards, although no internet transmission can be guaranteed completely secure.
6. Your choices
You may ask what personal information we hold, request correction or deletion where applicable, or withdraw a contact enquiry. Email [email protected] with sufficient detail for us to identify your request.
7. Children and changes
Sylvanta is intended for adults and is not knowingly directed to children. We may update this policy when our practices or legal obligations change and will revise the effective date above.